Dealing with Cancellation

As an Interpreter that provides freelance services, it is a common thing to bump into Job Cancellation here and there. So when it happened, you need to think for your own escape plan. Let’s say a client offer you a job, but you already had another job with another client, therefore you turned them down. But suddenly the other client that should be hiring you decided to cancel out the job. You don’t want to be in that position do you ?

Although it depends on your relation with your client, but one of the best method is to use “Confirmation Letter” and write your cancellation policy in that letter. Some of the policy might look like these.

  • Cancellation on the Job’s Day will still be charged 100%
  • Cancellation 1 day before the Job will be charged between 50 ~ 80%

You could use different figures, but you got the concept. The point is to give your client this Confirmation Letter and had them sign it if possible. If it’s not possible to get their signature, then at least email them the content of your Confirmation Letter.

In a real case that happened to me, I had a job agreement last month in May that got cancelled. And due to the cancellation policy, I still cashed out $900 out of $1500 worth project.